Operations and Client Service Manager | Chicago, Illinois

Reference Number: HRJ7010
Location: Chicago, Illinois

Judson Group has partnered with a growing, well-respected RIA in the search for an Operations and Client Service Manager. The Operations and Client Service Manager is responsible for supporting the operational and portfolio management needs of the firm.

The ideal candidate has previous financial services experience, including familiarity with CRM, portfolio accounting and reporting systems, and exceptional client service experience.

Responsibilities:

  • Perform routine data quality assurance procedures across various resources including CRM, portfolio accounting and reporting systems
  • Responsible for processing all fund transfers and new account setup
  • Aid in the creation, maintenance, and monitoring of operational workflows
  • Responsible for developing a strong knowledge of the firm’s software packages and technologies
  • Play a vital role in the firm’s reporting needs
  • Ability to improve operational efficiencies and best practices
  • Responsible for front end functions including manning phones, office operations, and marketing
  • This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Requirements:

  • Bachelor’s Degree preferred
  • Previous financial services/wealth management experience preferred
  • Experience using Tamarac, Advent AXYES, Junxure
  • Strong organizational skills and attention to detail
  • Strong communication, interpersonal, and problem-solving skills
  • Strong proficiency in all Microsoft Office programs

Compensation: Competitive base salary, bonus, and benefits

Location: Chicago, Illinois

Reference Number: HRJ7010