Fill workforce gaps with contract staff.
A recent NPR/Marist survey reveals that 20 percent of work in the U.S. is fulfilled by contract workers. So, no matter what industry your business serves, chances are you regularly employ contractors to augment your permanent workforce. This reality creates a continual need to source consultants, whether it be through a MSP (Managed Services Provider) /VMS (Vendor Management System) or a boutique staffing firm.
The use of an MSP/VMS has increased dramatically in the last ten years; the threshold for engaging with an MSP used to be approximately $50 million a year in contract staffing spend, but that number has significantly decreased, and many small to medium-sized companies utilize an MSP program. Despite all the benefits of an MSP/VMS, it can present a challenge to internal hiring managers who need to find contractors quickly, with a very specific skill sets.
Regardless of how your company manages its contingent workforce the following steps will help ensure you have an efficient process for sourcing contractors:
1. Become very familiar with the MSP/VMS program and its nuances. You might find that the program allows you to attract the contract talent you need, in a timely manner, at the right price. However, many managers have previously established relationships with smaller, boutique recruiting firms with whom they want to continue working to quickly attract talent in a cost-effective manner.
2. Try to get boutique firms onboarded as a vendor through the MSP program. This can be time consuming and possibly unsuccessful if the smaller firms cannot comply with the vendor requirements. Essentially, youll need to justify why its critical to bring in highly specialized talent that cant be sourced through the MSP program. To accomplish this, learn the internal processes and justifications for using non-preferred suppliers. Exceptions can be made and even when the list of preferred vendors are locked down, there is typically a second tier of boutique providers that the MSP can turn to for meeting mission-critical business needs. Again, your existing relationships with boutique firms may lead to a more effective talent sourcing process, so the effort to bring those partners on board may be well worth it.
3. Utilize the boutique firm for consulting services or SOW projects, rather than staff augmentation since those services frequently fall outside the auspices of the MSP program. In some cases, it can help the hiring manager make a case for using an outside firm if he/she already has an excellent candidate from the firm. The company will usually have another vehicle outside of the MSP for more strategic or specialized biz needs. Many of those needs can be met by a staffing provider.