Reference Number: HRJ7811
Location: Atlanta, Georgia
Judson Group has partnered with a dynamic, growth-oriented Registered Investment Advisor (RIA) with over $400MM AUM in the search for a Director of Operations – Wealth Management. This highly respected firm serves affluent individuals and families with a deep commitment to delivering thoughtful guidance, world-class service, and long-term partnership. They walk beside clients through every phase of their financial lives—helping them set meaningful goals, design strategic plans, and experience confidence at every step.
As the firm continues its strategic growth trajectory, they are seeking an operational leader who can elevate the client experience, streamline processes, build scalable infrastructure, and shape the team that will support the next decade of growth.
Why You’ll Love This Role:
- You’ll shape the systems, team, and processes that drive the firm’s next stage of growth.
- Your insights will improve the lives of clients and team members alike, optimizing service delivery and driving meaningful change.
- Collaborate with a senior team that values innovation, efficiency, and client excellence.
- Your work directly influences the client experience and firm performance.
What You’ll Be Doing:
- Oversee daily operations including onboarding, account maintenance, trading support, billing, and client service.
- Ensure operations and client service teams are well staffed, trained, and performing at a high level.
- Optimize processes and technology in partnership with senior leadership.
- Lead strategic initiatives focused on client experience and operational efficiency.
- Enhance digital onboarding and custodial integrations.
- Serve as senior liaison for custodial relationships and escalation point for complex issues.
- Maintain and improve operational KPIs and performance dashboards.
- Support firmwide initiatives including client segmentation and service model refinement.
- Partner with Compliance to maintain strong procedures and information security standards.
What We’re Looking For:
- 8+ years of RIA operations experience.
- Strong knowledge of custodial platforms.
- Experience overseeing operations teams.
- Proven ability to build and manage efficient workflows.
- Excellent communication skills and ability to collaborate across teams.
- Strong organizational and problem-solving skills with a “get-it-done” mindset.
Compensation & Benefits:
- Highly competitive base salary + bonus opportunities
- Full suite of benefits
Reference Number: HRJ7811
Location: Atlanta, Georgia
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