Director of Operations & Strategy – Wealth Management | Hunt Valley, Maryland

Reference Number: MHH7455
Location: Hunt Valley, Maryland

Judson Group has been retained by a growing boutique wealth management firm located in Hunt Valley, MD in the search for a Director of Operations & Strategy – Wealth Management. The Director of Operations & Strategy is an integral member of the management team, responsible for overseeing the efficient and accurate execution of daily internal operations pertaining to the firm’s performance reporting systems and client information, technology platforms, marketing support, and all other operational functions. The ideal candidate has managed the various facets of operations within an RIA/wealth firm.


  • Responsible for the firm’s day-to-day internal operations including client service and reporting, trading operations, and technology.
  • Manage team of client service, trading, and operations professionals.
  • Implement best-practice processes related to the firm’s operations and in support of the firm’s other departments including client data, employee changes, and investment functions including portfolio accounting and trading.
  • Develop firm performance goals and long-term operational plans.
  • Overall responsibility for digital transition for existing and new clients, optimizing onboarding and service tools.
  • Act as the senior liaison on custodian relationships (TD Ameritrade, Schwab, and Fidelity) and serve as an escalation point on client issues, transaction requests, and account opening/closing activities.
  • Develop strong networks and relationships among stakeholders and all members of the firm to create operational efficiencies.


  • 7+ years of operations experience within a wealth management firm required. Experience at a Registered Investment Advisor (RIA) highly preferred.
  • Minimum 3 years of management experience.
  • Bachelor’s degree required; advanced degree and/or designations preferred.
  • Knowledge of basic financial services operational functions, terminology, and software.
  • Superior management and collaboration skills including the ability to influence and engage direct and indirect reports and peers.
  • Organized and detail oriented while managing and prioritizing multiple tasks simultaneously.

Competitive base salary, bonus, and benefits

Hunt Valley, Maryland

Reference Number: MHH7455

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