Loan Operations Manager | Lake Odessa, Michigan

Reference Number: JC6516
Location: Lake Odessa, Michigan

Judson Group has been engaged by a growing community bank in the search for a Loan Operations Manager. Our client is looking for a loan operations leader to oversee the administration and coordination of all loan servicing functions within the mortgage, consumer and commercial loan departments.


  • Lead the loan operation’s team to support bank growth
  • Maintain and demonstrate proficiency with the loan software applications (Finastra Laser Pro, Finastra Mortgagebot, Calyx) and the bank’s core application which is Jack Henry 20/20
  • Oversee the daily operation of all aspects of loan operations including processing, loan servicing, and overall internal loan operations customer service
  • Develop policies and procedures and ensure reporting standards and departmental goals are met
  • Oversee ongoing departmental training to comply with new regulations and loan system changes
  • Establish working relationships with business units and provide superior customer service


  • 5+ years of loan operations experience
  • 2+ years of management experience
  • Bachelor’s degree in Accounting, Finance or Business Management
  • Prior experience developing department policies and procedures
  • Excellent written and verbal communication skills
  • Strong ability to coach, mentor and lead a team

Compensation: Highly competitive salary and strong benefits

*Relocation assistance available

Location: Lake Odessa, Michigan

Reference Number: JC6516

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