VP, Loan Servicing Manager | Grand Rapids, Michigan

Reference Number: JC6394
Location: Grand Rapids, Michigan

Judson Group has partnered with a large, well-respected community bank in the search for a VP, Loan Servicing Manager. Our client is seeking a loan operations professional, with leadership experience, to oversee the administration and coordination of all loan servicing functions.


  • Lead the loan servicing’s team to support bank growth
  • Oversee the daily operation of all aspects of loan operations including loan assistant relationship coordinators, document preparation and review, booking, processing, and post closing
  • Develop budgets, internal policies, and procedures to ensure reporting standards are met
  • Develop and maintain servicing procedure manuals for all areas in servicing, including, Fannie Mae, Freddie Mac, FHA, VA, and RD requirements
  • Oversee ongoing departmental training to comply with new regulations and loan system changes
  • Monitor and maintain loan booking and servicing to ensure all audit ratings are accurate
  • Establish working relationships with business units, vendors, and provide superior customer service


  • 7+ years managing loan serving functions with extensive knowledge of mortgage originations, Fannie Mae, Freddie Mac, FHA, VA and RD requirements
  • 5+ years of management experience required
  • Bachelor’s degree in Accounting, Finance or Business Management
  • Excellent written and verbal communication skills
  • Solid interpersonal skills and organizational skills needed to handle work in an efficient manner.  High degree of initiative and strong ability to meet principal accountabilities with limited direction and oversight


Competitive salary and strong benefits


Grand Rapids, Michigan

Reference Number: JC6394

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